Frequently asked questions

The questions customers ask most about ordering a battery, delivery, pricing, and warranty. If yours is not here, call or message the shop any time.

Ordering & booking

Fill in your car's details, pick a service, and leave your contact details in the order form. It takes under two minutes and needs no account. Our team then calls you back to confirm the exact battery for your car, the total price, and a time, before any work begins, and gives you a reference number to keep.Go to the order form

No. Submitting the form is just a request, not a commitment. You only decide after we have confirmed the battery and the price on the call, and you pay once the work is done.

We call back as soon as we can during opening hours: Mon–Sat 8:00–17:30 and Sun 8:30–17:00 (closed the last two Sundays of each month). If you chose "as soon as possible" on the form, we prioritize your call.

Yes. Nothing is charged before the work starts, so just call or message us on LINE with your reference number and we will move or cancel the booking.

Delivery & installation

We offer off-site battery replacement, delivering and installing at your location within Nakhon Ratchasima, roughly a 4 km radius of the shop. Outside that area, you can still order and have the battery fitted at the shop.

No. Within our service area there is no delivery or installation charge. The price we confirm on the call is the full amount you pay, with no hidden costs.

A straightforward battery swap usually takes about 15–30 minutes, including a basic electrical check. If your car model needs longer, we will tell you when we confirm the order.

Yes, that is exactly what this service is for. Give us the car's location on the form or on the call, and the technician will come and replace the battery where the car stands.

We recommend being with the car during the swap. As for your settings, no need to worry: our technicians connect a memory saver to keep the car's electrical systems powered before disconnecting the battery, every time. Your clock, radio, and other settings stay intact, with nothing to reset afterwards.

Batteries & brands

We are an authorized dealer of genuine FB (Furukawa) batteries, each with a one-year warranty.

Yes. Just give us the make, model, and year on the form; our team checks the correct specification and confirms it with you before any work starts. A photo of your current battery's label (JPG, PNG, or WebP, up to 5 MB) speeds things up.

Yes. Start-Stop cars need an EFB or AGM battery matching the car's original specification; a conventional battery is not a proper substitute. The form already asks about Start-Stop and fuel type, and we confirm the correct type on the call.

Yes. We take the old battery away for proper handling, and the price we confirm on the call already includes the trade-in discount when you hand it over.

In Thailand most car batteries last about 2–3 years, shorter than in cooler countries because heat accelerates wear. If starts are getting slow, the headlights dim, or the battery is past two years old, have it tested and plan the replacement before it fails on the road.Read more: how long car batteries last

Pricing & warranty

Because the price depends on the exact battery your car needs. During promotions we may show starting prices, but we always confirm your car's clear total price on the call before any work begins, and you decide before committing.See the current promotional starting prices

You pay only after the work is finished, by cash or by bank transfer or PromptPay.

Every genuine FB battery carries a full one-year manufacturer warranty covering manufacturing defects. Keep your order reference number as proof.

Call or message us on LINE with your reference number and the symptoms. We will arrange a check, and if it is a manufacturing defect we handle the replacement under the warranty terms.

Visiting the shop

Mon–Sat 8:00–17:30 and Sun 8:30–17:00. The shop closes on the final two Sundays of each month.

Yes. Choose "Shop pickup" on the form and we will call to arrange a time. The shop is at 598 Suebsiri Rd, Nai Mueang, Mueang Nakhon Ratchasima, with technicians on site to fit it for you. (Note: Google Maps labels this stretch of road Sirinakhon Rd; it is the same spot.)